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Customer Security and Anti-Fraud Protection

The prevalence of online fraud and identity theft poses serious risks. At Trade options portal, protecting the safety and security of your accounts and identity is of the utmost importance. As your partner in online security, we leverage our technologies and operational best practices in order to keep your valuable accounts and private information safe. Of course, there is much that you can do to better protect yourself online as well. How We Protect You We know that TradeStation customers need to be able to access their accounts safely and securely online from a variety of devices while at home, the office, or on the go. TradeStation uses secure technologies and other internal measures to ensure that every time you access your account, you can do so with confidence. Here are just a few ways in which we work to keep your account secure.

Account Protection Login Security

Account and Trade Monitoring We leverage sophisticated tools and employ highly trained anti-fraud and anti-money-laundering specialists to continuously monitor our systems and customer accounts, aid in the detection of suspicious activities and ensure that we are able to respond quickly. Customer Alerts We will notify you whenever significant changes are made to your customer profile or your accounts, such as changes to your login credentials, contact information, account settings, and more. Strict Privacy Policies Trade-options Group, Inc. and its subsidiary companies are committed to protecting the confidentiality and security of information we collect about you. We will not share non-public information about you with third parties outside of our securities affiliate’s clearing firm(s) without your consent, or as is required to perform routine business operations, such as processing transactions, account maintenance, legal investigations, and credit bureau reporting. To learn more about how TradeStation protects your privacy, please read our Privacy Policy.

Encrypted Communications

Our secure websites and applications use a 256-bit data encryption (TLS/SSL) to protect your accounts while you access and manage them online. Advanced Firewalls We utilize advanced hardware and software firewalls to prevent unauthorized parties from gaining access to our systems and your personal information. How You Can Protect Yourself Identity theft and identity fraud refer to crimes in which someone wrongfully obtains and uses another person’s personal information in order to commit some form of fraud or deception, typically for economic gain. The consequences of identity theft and identity fraud can be very serious, often resulting in significant out-of-pocket expenses, a damaged credit rating and even denial of credit. It is therefore critical that you take measures to protect your money and reputation.

Identity protection Account Protection

Use Only Trusted Computers and Devices. In general, it is advisable to avoid using public devices when accessing your account, as such devices may have been infected by a virus or other malwares that could pose a risk. Lock Your Computers and Devices When Not in Use Require a password, PIN, fingerprint or other identification method to use your PC, tablet or mobile device. Keep Your Computers and Devices Updated Most major software companies regularly release updates or patches to their software to address security problems. You can minimize your exposure to attacks by keeping your computer updated. A best practice is to set your computer to receive automatic updates whenever possible. Use Anti-virus and Anti-malware Software Anti-virus software protects your system from viruses, malware, spyware and Trojan horse programs that can intercept and relay information found on your system without your consent. Enroll in automatic updating to ensure that you are protected from the latest threats as they are discovered. Disable File and Printer Sharing When you are not connected to a private network that you trust, it is recommended that you disable file and printer sharing on your device to avoid permitting unintended folder and file access. Encrypt Your Data As a best practice, encrypt the data on your portable PCs and mobile devices just in case you should ever lose a device by accident or theft. Use a Hardware Firewall and/or a Personal Software Firewall A firewall controls how information moves between a computer and the local network or Internet, to help ensure that only desired traffic is permitted. When properly configured, a hardware firewall can effectively hide the presence of the devices behind it, making it significantly more difficult for an intruder to communicate with them. Use Mobile Security Software on Your Mobile Device Mobile devices are used every day to access information, manage various accounts and perform other business online. To ensure you are better protected while on the go or in the event that you lose your device, we recommend installing mobile security software. In addition to providing additional protection from viruses, malware, and spyware, some mobile security software allows you to remotely manage your devices, such as locating a lost device by its GPS location or deleting all data in the event of theft.

Verify Email Sources and Use Spam Email Filtering Software

Many online scams today involve the receipt of email that appears to come from a trusted source. Always be vigilant with your email, especially when it is from an unknown source, as well as emails that appear to convey a sense of urgency or ask you to click on links. Whenever in doubt, simply browse directly to the sending organization’s website by typing its address into your web browser. Alternatively, you may verify the legitimacy of a suspicious email by contacting the sending organization directly through its provided contact information. Legitimate businesses will never ask you for sensitive information by email, such as your username, password, Social Security number or account information. To help reduce the amount of undesirable email you receive, enable spam filtering within your email client or purchase anti-spam software.

Who We Are

We empower traders and investors to take control of their financial future.

Encryption

We encrypt all client data using highly secure and internationally renowned encryption methods. The key, which is needed for decryption, is calculated directly from the user vault using PBKDF#2 (RFC 2898). User vaults are therefore well-protected against ill-intentioned hackers.

Long-term security

We use AES-256 and RSA-2048 encryption standards. These encryption methods have been designed to offer long-term protection.

Double protection during file transfer

We encrypt data twice during uploading or downloading from a device to a user's online account. In addition to transfer encryption (HTTPS), data is also encrypted using an AES-256 encryption, thus ensuring complete protection of sensitive data. This means that data will remain protected even in the event the HTTPS protection is attacked. The additional encryption is particularly efficient in protecting against man-in-the-middle-attacks (MitM), for example in internet cafés and airports.

Advanced certification

We use EV SSL certificates. These are granted only to eligible companies following a strict validation procedure. EV certificates can be recognized by the activation of a green address bar in all major browsers.

Transparent crypto architecture

All data stored in our accounts is encrypted by way of a multi-layered cryptographic architecture. Our security architecture has been made openly available with multiple testing by third parties..